At VXII, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below.
Order Processing
- Orders are typically processed within 1–3 business days after payment is confirmed.
- Orders are not processed on weekends or public holidays.
- During busy periods, processing times may be slightly longer.
Shipping Times
Estimated delivery times may vary depending on your location:
- Domestic Shipping: 3–7 business days
- International Shipping: 7–21 business days
Please note that these are estimated delivery times and delays may occur due to customs, weather, or carrier issues.
Shipping Costs
Shipping charges are calculated at checkout based on your location and selected shipping method.
We may occasionally offer free shipping promotions on eligible orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your package.
Incorrect Address Information
Please ensure your shipping address is correct before placing your order. VXII is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Lost or Delayed Shipments
If your order is delayed or appears lost, please contact us and we will do our best to assist you.
Customs and Import Fees
International orders may be subject to customs duties, taxes, or import fees depending on your country. These charges are the responsibility of the customer.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and item.
Contact Us
If you have any questions regarding shipping, please contact VXII through our Contact Us page.
Thank you for shopping with VXII.
